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COVID-19

Important Information

Ty Famau Geo Lodges has achieved the Visit Wales/Visit Britain Covid accreditation ‘Good to Go/Barod Amdani’ which certifies we have new processes in place to meet government guidelines regarding Covid-19.

The safety and well-being of our guests and our family at Ty Famau Geo Lodges is extremely important to us.

During these times we will be taking extra measures in order to keep you safe during your stay and ensure that you can relax and get the wonderful glamping experience you really deserve.

 

We have undertaken a Covid-19 risk assessment of our business and will be putting in place the following measures to help keep our guests and staff members safe:

 

Social Distancing:

Our site has been designed in such away that allows easy social distancing. Each lodge is self contained with it's own kitchen and bathroom facilities as well as private decking, outdoor seating, hot tub and fire pit. Please use the grass to access your lodge if the pathway is being used by other guests.

Bookings of the same household or 'bubble' are permitted in-line with current government guidelines.

Self Check-in:

Information will be sent to you before your arrival as to how we operate our self check-in. Guests will be contacted by phone soon after arrival to welcome and to answer any queries. Please ensure we have your mobile number.

Hand Sanitisers:

Hand sanitisers can be found at the entrance, near the bin storage area and wheelbarrows  and also at the wood store along the pathway. Please bring your own sanitiser for personal use.

Cleaning & Disinfecting:

A new cleaning protocol has been implemented whereby all high touch areas are cleaned and disinfected.  

Lodges will be disinfected using a 'Fogging' machine between each set of guests.

Cleaning products will be provided for guests to use during their stay.

Handwashing facilities available within the lodges (hot water, soap and hand towel) - guests to ensure handwashing conducted rigorously during their stay. Staff will also conduct thorough handwashing and wear appropriate PPE when cleaning and disinfecting  and for any guest contact.

Where tea and coffee facilities are present, these will of course be properly cleaned and disinfected between arrivals.

Games and books within the lodge will have been quarantined for 72 hours before each guests use. 

Outdoor games will have been cleaned before each set of guests and wipes are available for guests to use following use.

Keys are disinfected before each set of guests.

Self Covid-19 Assessment:

If you feel ill before your stay you must tell us and cancel/postpone your trip.

At the entrance we have a self assessment sign if you do have symptoms then you must not enter the site and return home immediately.

If you become unwell during your stay then you must let us know as soon as possible and return to your home. If you feel unwell once you've returned home please also inform us.

 

We politely ask that any guests who are required to undertake self-isolation, household isolation or overseas travel related isolation remain at home in line with the Government advice, and contact us to rearrange their stay.

 

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